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Your loan – Please contact your lender directly if you’ve decided to proceed with a loan offer. Unfortunately, we wouldn’t be able to answer questions on your loan status, fees or regarding the cancellation of your finance agreement.
Complaints – If you need to make a complaint, please view our complaints handling procedure for all relevant information on how to make a formal complaint.
Us – If there is something we haven’t covered, or you just have a general inquiry. Please get in touch, the Loan Bird team is here to answer all queries. Just pop your details into the customer service form below. We will always try to get back to you ASAP.
If you wish to write to us please see our direct address below.
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Loanbird.co.uk is a registered Trading Name of RJW Assist LTD. RJW Assist LTD is registered in England and Wales (Company number: 09470548). Registered Address: Brook House, 40 Cuthbert Road, Stockport, Manchester, SK8 2DT. Licenced by the Information Commissioners Office: registration number: ZA436430. RJW Assist LTD is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under the reference number: 788094. We are a licenced credit broker, not a lender. Loanbird.co.uk does not provide any loan or consumer credit products directly.
Timescales on receiving your funds may vary from lender to lender and depends if your bank accepts faster payments. The loan amount and interest rate offered is subject to the lender’s requirements and approval.
Warning: Late repayment can cause serious money problems. For help, visit moneyadviceservice.org.uk